Because every guest deserves to feel special — deliver a 5-star experience without the 5-star cost.
“Premium Service at a Smart Price”
Regarding Kassandra
Kassandra was created for all of you who keep the heart of tourism beating:
The small and medium-sized businesses that work with passion, often without large budgets or big teams.
We know what it means to want to offer the best to your guests —to stand proudly next to the "big players", without giving up your character, your time, or your standards.
Kassandra is the tool designed to support and complete that effort. With smart features, a warm tone, and personalized services, she helps you deliver five-star hospitality — without the five-star cost.
Because when your guests leave, they remember more than just the place — they remember how you made them feel.
Who I am
My name is Alexandra Tsiara, and I am the creator of Kassandra. I was inspired by the figure of Kassandra from greek mythology — the prophetess who had the gift of seeing the future. With this philosophy in mind, I designed Kassandra as a digital tool that “predicts” and adapts to the needs of both visitors and businesses.
I hold a Bachelor's degree in Tourism Management and have over ten years of experience working in five-star hotels in Greece, Austria, and Switzerland. With all this experience and knowledge, I wanted to create a service that blends traditional hospitality with modern technology — because I understand how important the quality of the experience is, both for the guest and for the business.
I believe that no one should have to spend a fortune to enjoy an exceptional experience — and at the same time, a small or medium-sized business doesn’t have to be big in order to offer high-level service.
Why Choose Us
With over ten years of experience in the tourism industry, we understand what it takes to work hard to deliver the best possible experience — both for your business and your customers.
Kassandra is the tool designed to support small and medium-sized businesses that want to stand out, increase their efficiency, and offer five-star service without breaking the bank.
By choosing Kassandra, you:
- Leverage a platform that cares for your business by automating repetitive tasks, saving you time and resources.
- Provide your guests with personalized services that make them feel special and truly cared for.
- Strengthen human connection through a friendly, warm digital assistant that “speaks” their language
- Boost efficiency and reduce costs without compromising on quality.
How Kassandra Can Benefit Your Business
Personalized suggestions for every guest
Through a quick and friendly questionnaire, Kassandra offers tailored activity, food, and experience recommendations — just like a personal concierge.
Smart FAQ bot for common questions
Your guests can get instant answers about check-in, parking, transport, prices, and more — with quick access to information, without needing to contact you directly.
Guest support & comment replies
Kassandra helps you manage guest feedback, send thank-you notes, and reply with a warm, professional tone — keeping the relationship alive.
Automated email & newsletter sending
Welcome messages, thank-yous, local recommendations, or special offers — Kassandra automatically sends them all in your personal style.
Collect feedback & discover what works
Visitors share their impressions, and Kassandra supports you in understanding what they appreciate, where improvements can be made, and how to build a strong foundation of trust.
Scan the QR code
The guest scans a simple QR code at the accommodation or on the business’s printed materials.
Fill in a short questionnaire
The guest quickly and easily answers a few short questions about their preferences.
A smart page opens
A personalized microsite experience opens for the business.
They receive tailored suggestions
Kassandra suggests activities, food, and experiences — just for them.
Chat with the bot or leave feedback
Visitors can ask any questions they have through a friendly chatbot or leave feedback and suggestions for the business or for Kassandra.