Privacy Policy – Kassandra Concierge
Effective Date: 01/08/2025
At Kassandra Concierge, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services.
1. Information We Collect
We only collect minimal information necessary to provide our concierge services. This may include:
- First name (optional) – to personalize communication.
- Email address – to respond to inquiries or send relevant information about your stay.
- Non-personal information about the property you are staying at (e.g., check-in/check-out times, parking instructions, how to operate appliances).
We do not request or store sensitive personal data such as full names, home addresses, phone numbers, payment details, or identification documents.
2. How We Use Your Information
We use the information provided solely for:
- Responding to your inquiries.
- Providing personalized assistance during your stay.
- Improving the quality of our services.
Your information is never sold, shared, or used for marketing purposes outside the scope of your current stay.
3. Data Security
We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Email communication is handled securely, and stored information is kept to the minimum necessary.
4. Third-Party Access
No personal data is shared with third parties, except when required by law.
5. Communication with Kassandra Concierge
Kassandra Concierge will never ask for sensitive personal details. Please do not provide information such as ID numbers, bank details, or home addresses.
We may address you by your first name to keep the service friendly and personalized.
6. Your Rights
You have the right to:
- Request access to your data.
- Request correction or deletion of your data.
- Withdraw your consent at any time.
For any privacy-related inquiries, please contact us at:
info@kassandraconcierge.com